CUSTOMER STORY
How Jumio Strengthens AI-powered Identity Verification with LatticeFlow AI
Jumio, the leading provider of automated, AI-driven identity verification, risk signals and compliance solutions, partnered with LatticeFlow AI to leverage LatticeFlow’s AI platform to proactively identify model failure modes, boost performance and strengthen fraud protection across the Jumio Platform.
By partnering with LatticeFlow AI, we’re taking a proactive approach to identifying potential risks and enhancing the security of our AI models. This partnership is not just about improving performance—it’s about staying ahead of industry regulations and ensuring compliance with emerging AI standards.
- Alix Melchy
VP of AI, Jumio
Challenge
Jumio, a leader in AI-driven identity verification, faced mounting challenges in ensuring the reliability and fairness of its AI models. With the upcoming EU AI Act imposing stricter governance requirements, Jumio needed a proactive approach to meet compliance standards while enhancing fraud prevention and customer trust. Ensuring AI model safety, reliability, and fairness was critical to staying ahead of evolving industry regulations and maintaining its leadership in fraud prevention and identity verification.
Solution
To address these challenges, Jumio partnered with LatticeFlow AI, a Swiss-based pioneer in trustworthy AI systems. Leveraging LatticeFlow AI Vision, Jumio integrated advanced computer vision capabilities to validate model performance and reliability. This collaboration enabled Jumio to:
➜ Identify and address potential model failure modes.
➜ Enhance model fairness to reduce biases.
➜ Strengthen fraud detection mechanisms across its platform.
➜ Prepare its AI systems for compliance with the EU AI Act’s rigorous requirements.
By embedding LatticeFlow’s state-of-the-art AI platform, Jumio took a proactive step in aligning its technology with both customer needs and emerging regulatory obligations.
Results
Through this strategic partnership, Jumio achieved measurable improvements in its AI-powered solutions:
➜ Enhanced fraud protection: Reduced vulnerabilities in identity verification processes.
➜ Improved model fairness: Minimized biases, delivering equitable solutions for diverse user groups.
➜ Compliance readiness: Positioned the company to meet the EU AI Act’s governance requirements, staying ahead of industry regulations.
➜ Strengthened market leadership: Reinforced its position as a trusted innovator in fraud prevention and AI-driven identity verification.
This collaboration underscores Jumio’s commitment to delivering cutting-edge solutions that are not only performant but also safe, trustworthy, and compliant.
